Privacy policy

This policy explains how Launch in Dubai ("we", "us") collects and uses your personal data when you use this website or submit an enquiry. We are the data controller for that information.

What we collect

When you submit the enquiry form, we collect:

• your name, email address and WhatsApp number;
• what you're looking for and any message you include;
• limited technical data (IP address, browser/user agent and the page you came from) for security and to prevent spam.

How we use it

We use your information to:

• contact you, usually on WhatsApp, to discuss your enquiry and how we can help;
• provide the services you ask us about;
• keep records of enquiries and protect the site from misuse.

Lawful basis

We rely on your consent (given when you submit the form) and our legitimate interests in responding to enquiries and running our business. You can withdraw consent at any time by contacting us.

Who we share it with

We do not sell your data. We share it only with the service providers that help us operate, for example the spreadsheet and email tools we use to record and respond to enquiries, and our hosting platform, who process it on our instructions. We may disclose data where required by law.

How long we keep it

We keep enquiry data only as long as needed to deal with your enquiry and our ongoing relationship, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you may request access to your data, ask us to correct or delete it, or object to or restrict our use of it. UK residents can also complain to the Information Commissioner's Office (ICO).

Contact

For any privacy request, please get in touch through our enquiry form and we'll respond.